Refund Policy for GetLeadForms
Effective Date: May 13,2021
This Refund Policy (“Policy”) applies to the online purchase of Software as a Service (SaaS) products, specifically the GetLeadForms.com services (the “Services”) offered by LeadForms LLC (“us”, “we”, or “our”).
Please read this Policy carefully as it sets out the terms and conditions under which we offer refunds.
1. Monthly Subscriptions
Our Services are billed on a month-to-month basis. You will be billed in advance on a recurring, periodic basis (each period is called a “billing cycle”). Each billing cycle is one month in length.
2. Refunds for Last Billing Cycle Only
While all amounts paid are generally non-refundable, we understand that sometimes circumstances may require a reconsideration. Therefore, we may, at our sole discretion, offer a refund for the last billing cycle’s payment. Please note that this applies to the last billing cycle only and no other previous payments can be refunded.
If you cancel your subscription before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. But there will not be any prorating of unused time in the last billing cycle.
4. Service Changes
If we make any changes to our Services that materially reduce their functionality, we may provide a pro-rata refund at our sole discretion.
5. Legal Compliance
Where a refund is required by law, for example, in case of a failure on our part to deliver the Services as promised, we will make such refunds in accordance with the relevant law.
6. Refund Process
To request a refund, please contact our customer service team at firstname.lastname@example.org. We will review your request and respond as soon as possible. Refunds may take up to 30 days to process.
We reserve the right to modify this Refund Policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
8. Contact Us
If you have any questions about our Refund Policy, please contact us at:
This Refund Policy was last updated on May 13, 2023.